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Flooding impacts peoples lives long after the water recedes, focusing on returning you to your home as soon as possible your own loss adjuster will manage your entire claim on your behalf
Storms Desmond, Eva and Frank in 2015/16 caused flood damage to over 10,000 homes with 3,000 families spent months living in temporary accommodation. Flood insurance claims can often be complex and take many months to finalise our Loss Assistance product reduces the stress of you managing your claim and looks to get you back in your home sooner:
  • Support for any claim you make - not just flooding
  • A dedicated loss adjuster to prepare, submit and negotiate your claim on your behalf
  • An onsite visit within 24 hours of claims notification
  • Arrange alternative accommodation
  • Updates and support throughout the claims process
  • Negotiation of interim payments and final settlements
  • Covers the cost of engineers, architects, surveyors or contractors etc. where required to prepare the claim

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